Why do we do what we do?
Simply stated, we were founded on the belief that you can provide a great deal and still provide great service – we use our love of travel to bring our SAVINGS, SERVICE, SATISFACTION motto to you. We are obsessively passionate about this and work every day to save you money and time while cultivating the best possible travel experience.
A little about us
From an early age, Theresa and I have always loved to travel. I went on my first Caribbean cruise at age14 and Theresa embarked on a grand three-year adventure to the Philippines at 21. We were born travelers and, since that first spark of excitement so many years ago, we have not stopped exploring the world and stockpiling that knowledge and experience. Theresa and I have always had a work ethic that would rival most people. Theresa has a passion for protecting children and excelled in that field while working as a paralegal for the Department of Justice. Theresa won many awards in her service to children and their families. In 2014, the agency was growing at such a pace that the joint decision was made to have Theresa work at the agency full time as Co-Owner and V.P. of Sales. Our company's growth and ability to serve our clients has grown year over year and we are now proud to be the second-largest travel agency out of more than 1400 franchises! In 2018, I was honored as the Elite Cruise Counselor of the year through CLIA. This award is one of the top honors in our entire industry and solidified how our hard work and continued service to our clients has truly been recognized.
A little about our culture and team
Collectively, through our experience and with a dedicated team, came the goal of providing our clients the best service at the lowest price. A manageable expectation for most travel agencies would be to cater to one or the other. We knew the hurdles involved in curating both great service and the lowest price. So, in setting our goals, we knew very well it would be a challenge. Twenty years and too many awards to count later, we have a team and culture that is passionate about what they do and continue to do it every day. You no longer need to choose between the lowest price and the service you deserve. With us, you get both, every day, all year long.
Theresa and I continually work hard to nurture and cultivate a culture that attracts the best talent in the business. Many of our travel advisors and management staff have been with us for many years and continue to work and build upon their knowledge of the industry in continuous service to our clients. We have accomplished what we set out to do.
We don’t ask for your trust and business, we earn it!
Gary E. Smith MBA HoF-ECCS CB TAE